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Privacy Policy

Last Updated: July 4, 2026

Natkhat Playworld Preparatory School ("we," "us," or "our") operates the website located at this domain (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. This policy is compliant with the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDPA) of India.

Please read this Privacy Policy carefully. By accessing or using our Website and submitting information through our contact form, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you use our WhatsApp enquiry form on the Website. The information collected includes:

  • Parent's / Guardian's Name — to identify the enquiring individual
  • Child's Age — to determine the appropriate educational program
  • Message Content — to understand your enquiry or requirements

We do not collect email addresses, passwords, financial information, Aadhaar numbers, or any other sensitive personal data through this Website.

2. How We Collect Information

Information is collected solely through the WhatsApp enquiry form displayed on our Website. When you fill in the form and click "Send Enquiry via WhatsApp," the information you provided is formatted into a WhatsApp message and sent directly to our official WhatsApp business number (+91 80540 82639). The data is transmitted via WhatsApp's platform and is governed by WhatsApp's own Privacy Policy.

We do not store, save, or retain your form data on any server, database, or file system. The data exists only as a WhatsApp message on both your device and ours.

3. Purpose of Data Collection

We use the information provided to:

  • Respond to your enquiry about our preschool programs
  • Provide information about admissions, fees, and facilities
  • Schedule school visits or meetings as requested
  • Communicate updates relevant to your enquiry

We will never use your data for unsolicited marketing, sell it to third parties, or use it for any purpose other than what is described above.

4. Children's Privacy

Our Website is intended for parents and guardians of young children. We do not knowingly collect personal data directly from children. The "Child's Age" field in our form is provided by the parent/guardian, not the child. Under the Digital Personal Data Protection Act, 2023 (DPDPA), processing of children's personal data requires verifiable parental consent. Since only parents/guardians fill out our enquiry form, consent is implicitly obtained.

If you believe that a child has provided personal data to us without parental consent, please contact us immediately and we will take steps to delete such information.

5. Third-Party Services

Our Website uses the following third-party services. Each has its own privacy policy governing their use of data:

  • WhatsApp (Meta Platforms, Inc.) — used for handling enquiry messages. WhatsApp Privacy Policy
  • YouTube (Google LLC) — embedded videos on our Website may set cookies. Google Privacy Policy
  • Google Maps — linked for directions to our school. Google Privacy Policy
  • CDN Providers (jsDelivr, cdnjs/Cloudflare) — used to load website styling and functionality libraries. These services may collect anonymized usage data. Cloudflare Privacy Policy

6. Cookies and Tracking

Our Website itself does not set any first-party cookies or use any analytics or tracking tools (such as Google Analytics, Facebook Pixel, etc.).

However, the embedded YouTube videos on our Website may set third-party cookies through YouTube's embedded player. These cookies are set by Google/YouTube and are governed by Google's Cookie Policy. We do not have control over these third-party cookies.

7. Data Retention

Since we do not store form data on any server or database, data retention is governed by WhatsApp's data retention policies on the devices where the messages are received. WhatsApp messages on our business phone may be retained for a reasonable period to follow up on enquiries, after which they are deleted.

8. Data Security

We take reasonable precautions to protect the information transmitted through our Website:

  • The WhatsApp enquiry form does not store data on any web server
  • WhatsApp messages are end-to-end encrypted during transmission
  • Our Website is a static site with no backend server or database, minimizing attack surface
  • All external scripts are loaded from trusted, reputable CDN providers

However, no method of electronic transmission is 100% secure. We cannot guarantee absolute security of your data.

9. Your Rights Under DPDPA 2023

Under India's Digital Personal Data Protection Act, 2023, you have the following rights as a Data Principal:

  • Right to Access: You may request confirmation of whether we process your personal data and access the same.
  • Right to Correction and Erasure: You may request correction of inaccurate data or erasure of personal data that is no longer necessary.
  • Right to Grievance Redressal: You may raise grievances regarding the processing of your personal data.
  • Right to Nominate: You may nominate another individual to exercise your rights in case of death or incapacity.

To exercise any of these rights, please contact us using the details provided below.

10. Consent

By using our Website and submitting information through our enquiry form, you consent to the collection and use of your information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us, upon which we will cease processing your personal data (to the extent possible).

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the Website after changes constitutes acceptance of the revised policy.

12. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the Grievance Officer for the purpose of this Privacy Policy is:

  • Name: Bhavna Sharma
  • Designation: Director, Natkhat Playworld Preparatory School
  • Address: Shop No 15, Ground Floor, Opp. Tricity Homes, Peermuchalla, Zirakpur, Punjab 160104
  • Phone: 080540 82639

Grievances will be addressed within 30 days of receipt.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Phone: 080540 82639
  • Address: Shop No 15, Ground Floor, Opp. Tricity Homes, Peermuchalla, Zirakpur, Punjab 160104
  • WhatsApp: +91 80540 82639
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